Privacy Policy – Benovize SaaS

Effective Date: [Insert Date]

Benovize (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Software-as-a-Service platform and related services (“Software” or “Services”).

By accessing or using Benovize, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following information:

1. Personal Information: Name, email address, phone number, and business details you provide during registration or booking.

2. Usage Data: Information about how you use the Software, including features accessed and actions taken.

3. Device & Log Data: IP address, browser type, operating system, and time stamps.

4. Cookies & Tracking: Cookies and similar technologies to improve your experience, track preferences, and support marketing (e.g., Facebook retargeting).
   
   

2. How We Use Your Information

We use your information to:

• Provide and maintain the Software and Services.

• Manage accounts and subscriptions.

• Communicate about updates, features, and support.

• Personalize marketing and follow-ups (automated email/SMS campaigns).

• Improve our Services and user experience.
  
  

3. Cookies & Tracking

1. Essential Cookies: Required for the operation of the Software (login, booking, account management).

2. Non-Essential Cookies: Optional tracking cookies for marketing or analytics.

3. You may opt out of non-essential cookies via our cookie banner or your browser settings.

Cookie Consent Expiration: 180 days (6 months) before asking again.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with:

• Service Providers: Companies assisting with hosting, analytics, or payment processing.

• Legal Requirements: If required by law or to protect our rights.

• Marketing Platforms: Only if you opt-in for retargeting campaigns (e.g., Facebook Ads).
  
  

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to certain processing.

• Withdraw consent for marketing at any time.

• Receive a copy of your data in a portable format.
  
  

6. Regional Compliance

New Zealand (NZ): Compliant with Privacy Act 2020.
Australia (AU): Compliant with Privacy Act 1988 and Australian Privacy Principles.
United Kingdom (UK): Compliant with UK GDPR.
European Union (EU): Compliant with EU GDPR.
United States (US): Compliant with CCPA/CPRA for California residents and applicable federal/state privacy laws.
Canada (CA): Compliant with PIPEDA and applicable provincial privacy laws.

7. Data Retention

We retain your data as long as necessary to provide the Software, fulfill legal obligations, and for legitimate business purposes.
You can request deletion at any time via your account or by contacting us.

8. Security

We implement reasonable measures to protect your data from unauthorized access, disclosure, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security.

9. Payment Information

We do not store your credit card or bank account information directly.
All payments are securely processed through our trusted third-party payment provider (e.g., GoHighLevel integrations, Stripe), which is PCI DSS compliant.

By providing your payment information, you consent to its secure processing by our payment provider.
This ensures your financial data remains protected at all times.

10. Children’s Privacy

Benovize is not intended for children under 18. We do not knowingly collect information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time.
We will notify users of material changes via email or a notice on our website.

12. Contact Us

For any questions about this Privacy Policy or your personal data:
Name: Benjamin Janoska

Email: [email protected]